The mission of the 9/11 Memorial & Museum is to remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993 and September 11, 2001.
Volunteers play a crucial role in fulfilling our mission and bring skill sets that are as diverse as New York City itself. Below you will find opportunities to give back by putting your talents to good use in both public-facing and office-based volunteer positions.
Volunteers in Visitor Services enhance the visitor experience by proactively greeting and answering questions. They inform visitors about the programs and exhibitions available inside the Museum, and assist with directing visitor queues and pathways. This role is based in the Museum and on the outdoor Memorial.
Responsibilities include:
- Welcome and greet visitors
- Proactively offer assistance and answer questions
- Inform visitors about programs and exhibitions available inside the Museum
- Help with directions
With training, you can learn to provide excellent service to our visitors and help them remember 9/11.
Time Commitment:
We recommend volunteers work a four-hour shift per week for at least six months. If you volunteer weekends, you have the option to volunteer one 4-hour shift every other week. We ask that you maintain the same shift each week, when possible.
Join our exceptional team today. For more information and to apply, please visit our website!
